ChatGPT Just Became a Business Channel: Verified Profiles, Business Agents, and 1.2 Billion Weekly Users
On November 10-11, 2026 OpenAI launched Businesses in ChatGPT in beta - a Business Hub where companies claim a verified profile, control their business details, and see aggregated data on how often ChatGPT mentions them. US businesses can also launch Business Agents that answer customer questions from their own product details, and sell that same agent as an ad. The target is the 1.2 billion people OpenAI says use ChatGPT every week. The implication: the next storefront is not a website, it is an answer - and AI agents are now the sales floor.
Published · By Alfred Belvedere
Today's trend: OpenAI launched Businesses in ChatGPT in beta on November 10-11, 2026 - Business Hub lets companies claim a verified profile, manage their details and see aggregated mention data across the 1.2 billion people OpenAI says use ChatGPT each week; eligible US businesses can launch Business Agents that answer customer questions using the company's own product details and sell that same agent as an ad. The agentic commerce and agentic discovery layer of AI has arrived: ChatGPT is becoming the storefront where AI agents, not humans, do the evaluating and the selling.